Retail Assistant (Attenborough Nature Reserve)

Retail Assistant (Attenborough Nature Reserve)

Location:
If you're passionate about wildlife and good with people, this could be the opportunity for you!

Position details

Commitment:

Any Day

Frequency:

Weekly

We need retail volunteers to ensure we provide a great experience to visitors to our nature centre. As the first point of contact for most of our visitors, this role involves serving customers and merchandising products in our busy gift shop.

All volunteers are asked to agree to our Volunteer Code of Conduct.

To apply, complete an online application form.

FAQs

What does this role involve?

You will: 

  • Greet and talk to visitors who come into the reception area and make them feel welcome and informed 
  • Answer or ‘signpost’ queries about our reserve and wildlife work for visitors
  • Serve in the shop (using cash tills, handing money); making a favourable impression on visitors and checking the information area is well stocked 
  • Be a central point of contact for the Attenborough Nature Reserve staff team, its volunteers, site users and visitors

Do I need experience?

  • Approachable with a friendly personality  
  • Interested in wildlife and conservation. 
  • Like listening and helping people 
  • Ability to work as part of a team 
  • Efficient at taking messages and passing them on 
  • Some IT skills would be advantageous but not absolutely necessary 

Why should I volunteer?

  • This is an opportunity to work with people, helping them with their enquiries and making their visit to this popular reserve a positive experience. 
  • You will be part of a great team at our fantastic visitor centre. 
  • Excellent work experience for future employment prospects. 
  • Free tea and coffee when volunteering.

How much time do I need to commit?

This role is flexible, though it will be helpful if you can commit to a particular time slot on a certain day of the week.  We particularly need cover for Saturday afternoons and also volunteers to cover various sessions mid-week and at times when others go on holiday.

Do I need a reference?

Yes